> For the complete documentation index, see [llms.txt](https://intella.gitbook.io/scan2pay/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://intella.gitbook.io/scan2pay/api-specification/refund.md).

# 退款

## 說明

交易退款, 將以交易成功的訂單予以全額退款.

{% hint style="warning" %}
僅支援訂單全額退款, 不支援部分退款
{% endhint %}

## Request

### Header

| 欄位          | 必填  | 型別          | 範例             | 說明                                          |
| ----------- | --- | ----------- | -------------- | ------------------------------------------- |
| Method      | YES | String(5)   | 00000          | 請填入固定值00000                                 |
| ServiceType | YES | String(32)  | **Refund**     | 所選用的Scan2Pay服務代碼                            |
| MchId       | YES | String(32)  | Account0001    | 由intella所提供的特店帳號                            |
| TradeKey    | YES | String(128) | sha256...hash  | 由intella所提供的交易密碼, 此密碼須先經過SHA256加密，再進行Hex編碼。 |
| CreateTime  | YES | String(14)  | 20180101120000 | Request建立時間, 格式為yyyyMMddHHmmss              |

### Data

| 欄位            | 必填  | 型別         | 範例            | 說明                                    |
| ------------- | --- | ---------- | ------------- | ------------------------------------- |
| StoreRefundNo | YES | String(20) | RF180101001   | 退款單編號, 全英數, 不超過20字元                   |
| StoreOrderNo  | YES | String(20) | PO180101001   | 原交易的訂單編號                              |
| DeviceInfo    | YES | String(32) | skb0001       | 請填固定值skb0001                          |
| StoreInfo     | NO  | String(16) | 00001         | 門市代號                                  |
| Cashier       | NO  | String(8)  | 王小明           | 收銀員                                   |
| RefundKey     | YES | String(32) | sha256...hash | 由intella所提供的退款密碼, 此密碼須先經過SHA256編碼後再填入 |
| RefundFee     | YES | Integer    | 100           | 必須和原訂單交易金額一致, 目前僅提供該筆交易全額退款           |
| RefundedMsg   | YES | String     | 產品瑕疵          | 退款說明訊息                                |

## Response

### Header

| 欄位           | 型別        | 範例             | 說明                                                   |
| ------------ | --------- | -------------- | ---------------------------------------------------- |
| StatusCode   | String(4) | 0000           | [交易結果代碼](/scan2pay/appendix/scan2pay-error-codes.md) |
| StatusDesc   | String    | 交易成功           | 交易結果代碼說明                                             |
| Method       | String(5) | 10100          | 支付方式代碼                                               |
| ServiceType  | String    | **Refund**     | 所選用的Scan2Pay服務代碼                                     |
| MchId        | String    | Account0001    | 特店帳號                                                 |
| ResponseTime | String    | 20180101120000 | 交易回應時間, 格式為yyyyMMddHHmmss                            |

### Data

| 欄位            | 型別         | 範例                  | 說明     |
| ------------- | ---------- | ------------------- | ------ |
| SysRefundNo   | String(64) | 2018010112000005610 | 系統退款編號 |
| StoreRefundNo | String(20) | RF180101001         | 特店退款編號 |
| StoreOrderNo  | String(20) | PO180101001         | 特店訂單編號 |

## API Example

### Request

```
{
  "Header": {
    "Method": "00000",
    "ServiceType": "Refund",
    "MchId": "myMchId",
    "TradeKey": "9af15b336e6a9619928537df30b2e6a2376569fcf9d7e773eccede65606529a0",
    "CreateTime": "20180715102813"
  },
  "Data": "{\"DeviceInfo\":\"skb0001\",\"StoreOrderNo\":\"PO20180715001\",\"StoreRefundNo\":\"PO-20180715-001\",\"RefundKey\":\"9af15b336e6a9619928537df30b2e6a2376569fcf9d7e773eccede65606529a0\",\"RefundFee\":\"1\",\"RefundedMsg\":\"Broken\"}"
}
```

### Response

```
{
  "Header": {
    "StatusCode": "0000",
    "StatusDesc": "執行成功",
    "Method": "11500",
    "ServiceType": "Refund",
    "MchId": "myMchId",
    "ResponseTime": "20180715102816"
  },
  "Data": {
    "SysOrderNo": "2018071544571196210",
    "SysRefundNo": "2018071544571328811",
    "StoreOrderNo": "PO-20180715-001",
    "StoreRefundNo": "PO-20180715-001",
    "RefundedAt": "20180715102816",
    "PlatformRsp": "{\"returnCode\":\"0000\",\"returnMessage\":\"Success.\",\"info\":{\"refundTransactionId\":2018071544571328811,\"refundTransactionDate\":\"2018-07-15T02:28:15Z\"}}"
  }
}
```


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